Office Preferences is where you change any and all office information in Touchbase. Here you can:
Realtors have the option to take part in Smart Duty. To participate, they can opt-in under the Settings section of their Touchbase mobile app.
Once the Duty Schedule is activated, Touchbase will automatically assign incoming messages to the person on duty at that time. When a message comes in that is not assigned to any agent in particular, simply type Duty in the To: field of the Send messages page. Touchbase will take care of sending it to the right person!
For more details, consult our article on the Touchbase Duty Schedule.
The reports section in the administrative interface gives you access to several report templates. Click on Reports in the left-hand menu, and fill in the fields corresponding to the report you would like to generate. For more details, consult our article on Admin reports.