In this training video, we explain how to change your profile picture, how to set up your reception profile with a cell number and address, how to change cell phone providers in Touchbase, how to configure which types of messages get sent where, and more.
In this training video, we explain how to setup replacements for when you go on vacation or on leave. We show you how to set up the period for which the agent gets your messages, how to opt in to also receive your notifications if you wish, and how to setup filters to have your replacement active during certain days of the week.View tutorial
In this training video, we explain how to use the listing dispatch in Touchbase to control who gets communications concerning your listings. We explain how to set your default listing dispatch as well as how to configure the dispatch for one listing in particular.View tutorial
In this training video, we give an overview of what you can do in the listings section of Touchbase. We also demonstrate the listings settings and how you can use them to configure an automated note that's sent with showing confirmations, where to put the lockbox number, how to prevent multiple people from booking a showing at the same time, and how to establish a maximum duration for a showing.
In this training video, we explain how to configure the showing availabilities of a listing to either prevent agents from booking at given times, or automatically pre-approve showings for given times.View tutorial
In this training video, we explain the listing feedback section in your Touchbase listings. We explain how you can select the custom forms created in the settings section as well as how you can get the specific feedback forms from the summary view.View tutorial
In this training video, we explain how to include the seller in Touchbase communications (part 1 of 2)View tutorial
In this training video, we explain how to use the active inbox in Touchbase, how to reply to messages, how to archive messages, and how to use the pending responses section.View tutorial